Frequently Asked Questions

SHKOLA offers several programs: Full-Time Online School (K-12), Second Diploma Program, Self-Study with Curator, Individual Tutoring, Exam Preparation (SAT, IELTS, TOEFL), and AP Courses. Each program is designed to meet different educational needs and learning styles.

Full-Time program includes live classes, regular schedule, teacher support, and full curriculum. Self-Study offers flexibility with recorded lessons, optional curator support, and self-paced learning. Full-Time is ideal for students who thrive in structured environments, while Self-Study suits independent learners.

Enrollment is simple: 1) Fill out the application form on our website, 2) Schedule a consultation call with our admissions team, 3) Take a placement test (if applicable), 4) Review and sign the enrollment agreement, 5) Pay tuition, 6) Start learning! The entire process typically takes 3-5 business days.

Requirements vary by program. Generally, students need: age-appropriate English proficiency, basic computer skills, reliable internet connection, and motivation to learn. Some programs may require entrance tests or previous academic records. Our admissions team will guide you through specific requirements.

Yes, we accept credit transfers from accredited schools. Our academic team will review your transcripts and determine which credits can be transferred. Typically, we can accept most credits from US-accredited schools and many international institutions.

You need: a computer or tablet (Windows, Mac, or iPad), webcam and microphone, reliable high-speed internet (minimum 5 Mbps), headphones (recommended), and a quiet study space. We recommend a dedicated device for schoolwork, but a shared family computer can work.

We use a custom learning management system (LMS) designed specifically for online K-12 education. The platform includes video conferencing, assignment submission, grading, progress tracking, and parent dashboard. It works on all devices and browsers.

We have 24/7 technical support available. During class, our IT team can help resolve issues quickly. All live classes are recorded, so you can watch later if you miss anything due to technical problems. We also provide backup connection methods.

Tuition varies by program. Full-Time: $8,900-$12,900/year, Self-Study: $3,900-$6,900/year, Individual: $45-$75/hour, Exam Prep: $1,200-$2,500/course. We offer monthly payment plans, sibling discounts, and need-based scholarships. Contact us for detailed pricing.

Yes! We offer flexible monthly payment plans with no interest. You can pay in 10 monthly installments or choose quarterly payments. We also accept annual payment with a 10% discount. Multiple payment methods accepted: credit cards, bank transfers, and PayPal.

We offer a 30-day money-back guarantee. If you're not satisfied within the first month, we'll provide a full refund. After 30 days, refunds are prorated based on unused time. Withdrawal requests must be submitted in writing. See our full refund policy for details.

Yes, SHKOLA is fully accredited by WASC (Western Association of Schools and Colleges). Our diplomas are recognized by universities worldwide. We also hold memberships in NAIS and TABS. All credits earned are transferable to other accredited schools.