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Administrative Information

Official school documents — policies, agreements, and accreditation. Click any document to download as PDF.

Cookie Policy

How cookies and similar tracking technologies are used on SHKOLA websites, platforms, and quizzes — including essential, analytics, and marketing cookies, third-party services, and how to manage cookie preferences.

Policies May 8, 2026 PDF · 111 KB

Internal Academic Policy

SHKOLA's internal academic standards on enrollment duration, credit completion, and transcript integrity. Defines the minimum enrollment period, credit-based tuition model, and rules for credit recognition under Florida law.

Policies PDF · 332 KB

Media & Marketing Consent

Consent governing the use of photos, videos, lesson recordings, testimonials, and other materials related to participation in SHKOLA's programs. Covers marketing usage, withdrawal of consent, internal educational recordings, and rules for minors.

Agreements May 8, 2026 PDF · 14 KB

Official Parent Letter

Letter from the School Director addressed to parents explaining SHKOLA's minimum enrollment period and credit-based tuition model under Florida law. Clarifies how academic records are recognized and what happens upon early completion of credits.

Agreements May 8, 2026 PDF · 314 KB

Privacy Policy

How personal data of students, parents, and visitors is collected, used, stored, and protected across SHKOLA's websites, educational programs, and platforms. Covers data controllers, retention, international transfers, and user rights.

Policies May 8, 2026 PDF · 132 KB

Refund Policy

Rules for tuition payments, service activation, withdrawals, missed lessons, and dispute handling for full-time educational programs. Defines when refunds apply and how discounts are recalculated upon early termination.

Policies May 8, 2026 PDF · 115 KB

Terms of Service

Public offer agreement for distance education services between DIGISTUDENTS LTD and parents enrolling students in K–12 programs. Covers enrollment, fees, duration, termination, and governing law (Cyprus).

Policies PDF · 91 KB

Terms of Use

Rules for using SHKOLA's websites, student and parent accounts, LMS, online lessons, and communication tools. Includes account responsibilities, intellectual property, lesson recordings, and limitations of liability.

Policies May 8, 2026 PDF · 125 KB

Tutoring Refund Policy

Refund rules for tutoring services — including lesson packages (1, 12, 36, 72 lessons), validity periods, package freezes, cancellation notice requirements, and recalculation procedures for unused lessons.

Policies May 8, 2026 PDF · 114 KB

Tutoring Services Agreement

Public offer agreement for tutoring services — individual and group lessons, exam preparation (SAT, TOEFL, IELTS, AP), and ESL support. Covers enrollment, lesson duration, cancellations, package usage rules, and platform access.

Agreements May 8, 2026 PDF · 126 KB

WASC Accreditation Letter

Official letter from the Accrediting Commission for Schools, Western Association of Schools and Colleges (ACS WASC), confirming Initial Accreditation of Academy of Global Education SHKOLA for grades K–12 through June 30, 2027.

Accreditation November 20, 2024 PDF · 86 KB

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